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Top sessions drill-down

The dashboard’s Top sessions (24h) table shows the 5 most expensive sessions in the last 24 hours, sorted by total token cost.

For each session you see:

  • Session id (links to the transcript)
  • Turn count
  • Token count
  • USD cost
  • Last activity timestamp

Click a session id to open /api/sessions/{id}/transcript — the full conversation including visitor messages, bot replies, and any agent messages (when the session was human-handed-off). Each turn shows the role, content, timestamp, and (for agent messages) the agent oid.

This is the most direct tool for “why did one session cost more than the others?” — usually one of:

  • A long context window (visitor’s history was large)
  • Many turns in a single session
  • Token-heavy responses (e.g., bot quoted documentation)