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PointOfContactAI

PointOfContactAI

AI-triaged customer chat with human handoff — deployed into your own Azure subscription. Three plans from $49/month.
Quick start (5 min) Compare plans

Built for support teams that handle a mix of chat traffic

Embedded widget

Drop a script tag into any web page. Visitors chat with an AI assistant that drafts answers grounded in your knowledge base.

Teams personal tab

Your human agents triage from Microsoft Teams. Pick a chat up, take over from the bot, hand off to a colleague — all from the tab.

Per-customer isolation

Every paying customer gets a fully isolated Azure stack: their own Cosmos, Key Vault, SignalR, Azure OpenAI. We hold zero standing access to your data.

Predictable pricing

Flat monthly per-seat pricing. Your Azure cost is on your bill, tracked in the in-app dashboard with cost projection.

Three plans

Start

$49/mo
  • 3 human agent seats
  • Unlimited AI chat triage
  • Standard support

Growth

$99/mo
  • 7 human agent seats
  • Custom system prompt
  • Priority email support

Professional

$199/mo
  • 15 human agent seats
  • Custom branding
  • Premium 24/7 support

See the full plan comparison →

Get up and running

  1. Buy from the Azure Marketplace. Three plans, single-click checkout.
  2. Deploy via the Azure portal wizard. Pick a region + a 3-12 char stack name. ~5 minutes.
  3. Sideload the Teams app. Per-deployment .zip downloads from your dashboard; one upload in Teams Admin Center.
  4. Embed the widget. One <script> tag in your website’s footer.

Start with the 5-minute quick start.